Terms & conditions

Classes

  • ·     Pre-booked classes must be paid for in advance.

  • ·     Prepay of 3 classes must be used within 6 weeks from the date of first class. If you can’t make it for your usual class, the pass can be used towards any full price class within the 6 weeks.

  • ·     Classes will automatically be deducted from your prepay.

  • ·     You must fill in a health form prior to participating in the first Yoga class or, if you booked last minute you must tell Amy at the start of class of any health concerns and fill the questionnaire in after.

  • ·     You will be required to sign into class a minimum of 10 minutes prior to the class start time. 

  • ·     If you do a last minute booking or plan to drop in to a class, please make sure you arrive at least 10 minutes before the class.

  • ·      There will be no admission if you are running more than 10 minutes late.

  • ·     Discounts/concessions are offered to students, retired and people on benefits. Student card or proof of unemployment/retirement will be required when you attend class. 

 

Cancellation Policy

Workshops

We can only provide a refund (minus a 10% administration fee) for cancellations made more than 14 days before the start date. If you cancel a course of workshop with less than 14 days notice, no refund will be available. You may pass your booking on to a friend at no additional cost. If the event is fully booked and we can offer your place to someone on the waiting list, we will refund the cost minus a 10% admin fee.

If we cancel a course or workshop, you will be offered either a full refund or the option of being transferred to an alternative event. Once you have committed to a course or workshop, we recommend that you attend the scheduled number of sessions to get the most out of the programme.

Classes:

For classes, you may cancel a pre-booked class up to 12 hours before the class. If you do not, you will be charged for attending.

121’s:

For all private classes we have a 24-hour cancellation policy. For cancellations made with less than 24 hours notice, or if you do not turn up for your appointment, you will be charged the full appointment fee in these circumstances. 

Retreats 

Cancellations policy

If you cancel 1-28 days before the retreat you will be charged 100% of the retreat price.

If you cancel 28-42 days before the retreat you will be charged 50% of the retreat price.

If you cancel 43 or more days before the retreat you will be charged the £150 non refundable deposit of the retreat price.

All retreat deposits are non refundable. By completing our booking and paying your deposit you are agreeing to the above terms and conditions.

Should we have to cancel the retreat due to reasons other than COVID related we would offer you a place on the next available retreat or offer a full refund.

Circumstances beyond our control

We cannot be held responsible for disruption to your holiday caused by bad or unusual weather, illness or injury, or other unforeseeable circumstances beyond our control. You will not be entitled to a refund or be able to transfer to another retreat.

CoronaVirus Cancellation Policy – 2021/2022

Booking a retreat during the on going coronavirus (COVID-19) pandemic you acknowledge that you are taking a risk that circumstances may change following the initial booking. This policy refers to bookings made from November 1st 2021.

If you contract coronavirus prior to the retreat or you are required to self isolate, you will not be able to move your place to another date. We recommend that you take out travel insurance to cover you, should you contract coronavirus or have to self isolate. This is also true should you be unable to attend due a relative that has contracted COVID that you need to look after. We would therefore recommend that if you have booked a retreat and are concerned about a potential order to isolate which may affect your ability to attend, that you start to reduce the time you spend in social areas such as restaurants, bars etc 10 days before the date of your retreat to minimise this risk. It is your responsibility to take out travel insurance to cover you should you contract COVID and are unable to attend.

If you are unable to attend due to a local or national lockdown we will move your place to another retreat of the same cost and match your lodging choice where possible, (if the retreat costs more you will pay the difference). It is YOUR responsibility to let us know if your area goes into a local lockdown. Should we be unable to transfer you to another retreat we will offer you a 100% refund.

If we are unable to run the retreat due to government restrictions we will re arrange the retreat for a different date. If you are unable to attend that date we would ask that you join us on a different retreat or the same retreat the following year. If you are unable to attend we will offer you a 100% refund.

If you are feeling anxious about the pandemic situation and simply wish to move your booking please let us know as soon as possible. You will not be able to change your booking within 28 days before the start of your retreat. The full payment is due 28 days prior to the start of the retreat.